Arena Info

Directions

U.S. Bank Arena
100 Broadway
Cincinnati, OH 45202

In most cases, all you have to do is get to downtown Cincinnati to find U.S. Bank Arena. From there, you can follow the signs to the coliseum. We're located on the Ohio River right next to Great American Ballpark, The Banks, and Paul Brown Stadium. We're also directly across the river from the Newport Aquarium and Newport on the Levee.

From I-75 South:
Take the Second Street exit. Stay in the right lane and follow Second Street until it ends at Pete Rose Way, right in front of U.S. Bank Arena.
Option 2: Take the Freeman Avenue exit. Freeman Avenue ends at Mehring Way. Go left on Mehring Way. U.S. Bank Arena is on the left, after passing Paul Brown Stadium and Great American Ballpark.

From I-71 South:
Follow Gilbert Avenue exit. Turn right at light by bus station onto E Court Street. Turn left onto Reedy Street, the first street on left. Turn left at light onto Eggleston Avenue. Follow Eggleston until it ends at Pete Rose Way, turn right at light. Follow Pete Rose Way and U.S. Bank Arena will be on your left.

From I-71/75 North:
Take the Second Street exit. Stay in the right lane and follow Second Street until it ends at Pete Rose Way, right in front of U.S. Bank Arena.

From I-471 North:
Stay in right lane across bridge. Follow North I-75/West US 50 exit. Stay right and exit on 3rd Street. Turn left at first light onto Broadway. U.S. Bank Arena is at the corner of Broadway and Pete Rose Way.

Parking

East Garage: 443 E Pete Rose Way, Cincinnati, OH 45202 | more info | (513) 946-8100
(This is where all pre-paid parking pass holders should go)
Central Riverfront Garage: 149 Broadway Cincinnati, OH 45202 | more info | (513) 946-8100

Box-Office Hours

Hockey Season (October - April):
The main box-office is located on the plaza level (4th floor of U.S. Bank Arena facing Great American Ballpark). You may access the plaza level by utilizing the steps surrounding U.S. Bank Arena and Great American Ballpark or by entering the security entrance (corner of Mehring Way and Old Broadway) on non-event days.
M-F: 10:00am - 5:00pm 
Event Days: 12:00pm - During The Event

Non-Peak Season (May - September):
Typically, the main box-office is not utilized during our non-peak season. On non-event days you will have to enter U.S. Bank Arena via the security entrance at the corner of Mehring Way and Old Broadway. However, the main box-office will still be in use during event days. Call (513)421-4111 for more information.

Where To Stay

Millennium Cincinnati
150 W 5th St.
Cincinnati, OH 45202
(513)352-2100
website 

Hockey Etiquette

There are a few things you should be aware of before heading down to a hockey game.

  • Please stay seated while the puck is in play
  • Do not throw ANYTHING on the ice during the periods. You MAY throw a hat on the ice after a CYCLONES player scores 3 goals in one game.
  • Be respectful of fans around you

 

Weeknight Alcohol Banding Stations

U.S. Bank Arena typically offers beer specials on weeknight Cyclones games. Patrons are asked to stop by our alcohol banding station located at the Main Gate when they arrive at U.S. Bank Arena. We will I.D. all patrons and give those that are of legal drinking age a wristband. You will still be asked to provide your I.D. at each point of sale, but this will help prevent you from being interrupted while enjoying the hockey game.

 

Concessions

U.S. Bank Arena is proud to offer a wide selection of concession choices. Most stands will offer a selection of hamburgers, hotdogs, nachos, popcorn, chicken tenders, pretzels and French fries. 

Bottled Soda All Concession Stands and Portables Sell Bottled Soda
Bottled Water All Concession Stands and Portables Sell Bottled Water
Glier's Bratwurst 118, 136
Candy 103, 105, 108, 112, 118, 123, 128, 137,138
Chicken Nachos 125
Chicken Tenders 103, 108, 128, 138
Cocktails 132, All Access Bar and Grill
Coffee 103, 108, 112, 128, 138
Coors Light bottles All Portables and 103, 105, 112, 118, 123, 132, 136, 138, All Access Bar and Grill
Coors Light draft 103, 105, 108, 112, 128, 132, 136, 138, All Access Bar and Grill
Cotton Candy 108, 137
Craft Beer 105, 132, 136
Cyclones Ale 132
Double Cheese Burger 103, 108, 128, 138
Fries 103, 108, 128, 138
Glier's Goetta Nachos 125
Grilled Chicken Sandwich 103, 108, 128, 138
Hot chocolate 103, 108, 112, 128, 138
Hot Dog 103, 108, 118, 128, 136, 138
Hudy Amber 24oz Can All Portables and 105, 118, 123, 136
Hudy Amber Draft 105, 108, 128, 136, All Access Bar and Grill
Ice Cream 116, 134
Jalapeno Pretzel 125
Kids Meal 103, 108, 128, 138
Glier's Mettwurst 118,136
Miller Lite Bottles All Portables and 103, 105, 112, 118, 123, 132, 136,138, All Access Bar and Grill
Miller Lite Draft 103, 105, 136, 138
Molson Draft 108, 112, 128, 136, All Access Bar and Grill
Nachos 103, 105, 108, 112, 118, 123, 125, 128, 136, 138
PBR Draft 103, 105, 112, 138
Peanuts All Concession Stands and Portables Sell Peanuts
Pizza 103, 112, 138
Popcorn All Concession Stands Sell Popcorn
Pretzel All Concessions Stands Sell Pretzels
Skyline Chili Coneys 105, 123
Skyline Chili Way to go 105, 123
Sno-Cones 108, 137
Souvenir bottomless popcorn All Concession Stand sell bottomless popcorn
Souvenir Chicken tenders 103, 138
Souvenir Helmet Nacho 125
Turkey Bacon Wrap 118, 125, 136
All Access Bar & Grille (Full Service Bar) 5th Floor. The All Access Bar & Grill opens at 6:30pm and offers a full menu of dining options. You can access the restaurant and suites from the elevators behind section 104 and 124. View Menu HERE

Alcohol sales are typically cut off at the beginning of the 3rd period.

 

Aramark Serves You Right Program

Patrons 21 and over attending events at U.S. Bank Arena can receive a coupon for one free soft drink by signing an agreement not to drink alcohol and to be that night's designated driver. Coupons must be redeemed at the Arena's concession stands that night and are limited to one per patron per event.

The pledge agreements and coupons are available at all U.S. Bank Arena events at the Customer Service desk located to the right of the Arena's main entrance.

 

Merchandise

Our Merchandise stand is located behind section 103, just to the right of the Main Gate. You may also purchase select merchandise online at our pro shop.

 

First Aid

First aid is located behind section 110. If you find yourself in a situation where you need any help at all, please ask any employee and they will be glad to help.

 

Cyclones Information Booth

Ticket, package, and group information is available behind section 137. This is also the pickup spot for Family Four Pack t-shirts.

 

Get Involved With A Promotion On The Ice

On Ice Intermission Contests - Contestants for on ice promotions are randomly chosen throughout the evening as well as pre-determined by group outings. To check on availability for your group, call a Cyclones representative.

Name on Scoreboard - To get your birthday, anniversary, or message on the scoreboard, you must purchase a birthday or group package from a Cyclones representative, or be a Season Ticket Holder.

 

Chuck A Puck

The Cyclones are proud to offer Chuck a Puck every Saturday and a few select weekdays this season. Pucks can be purchased behind section 117.

 

F.A.Q.

ATMs: ATMs can be found behind sections 116 and 138 (U.S. Bank of course)
Autographs: Cyclones players will be available to sign autographs at announced nights throughout the season after the game. Pay special attention to PA announcements at the game to see if a player is signing post-game.
Handicap Seating: Accessible seating is available on the concourse level of the arena. Call a Cyclones representative today or specifically ask for accessible seating when purchasing tickets.
Handicap/Family Restroom: The Handicap/Accessible restroom is located behind section 110 next to Donatos and First Aid
Smoking Areas: Patrons may exit the building to smoke behind section 132. Please be sure to have your ticket stub with you and prepare to have your hand stamped.
Zamboni Rides: Rides on the zamboni are no longer offered by the Cyclones as a pre-emptive safety measure. Our patrons safety is our number one priority.

 

Policies.

  • All Jackets and bags will be searched upon entry. Purses, diaper bags and other small personal bags are allowed, but will be inspected at all gate entrances.
  • No large bags, backpacks or boxes are allowed in the building without prior authorization.
RESTRICTED ITEMS
  • Alcohol
  • Glass Containers
  • Metal Containers
  • Weapons of Any Kind
  • Aerosol Spray Cans
  • Beachballs
  • Backpacks / Large Bags
  • Fireworks
  • Laser Pointers
  • Wrenches / Pliers
  • Pets (except service animals)
  • Chairs of Any Kind
  • Noise makers including but not limited to air horns and whistles
ACCEPTABLE ITEMS
  • Cameras (As long as their use does not obstruct view of other fans)
  • Blankets
  • Seat Cushions
  • Sunscreen
  • Binoculars
  • Rain Jackets/Ponchos
  • Team Signs And Flags

 

  • No throwing of ANY objects toward the playing surface or within the stands. Violators will be ejected and prosecuted. Beeramids may only be allowed if they do not interfere with the surrounding fans experience. Beeramids must come down after the second intermission.
  • In the event ANY restricted items are revealed during a search, guests will be permitted to return to their vehicle with the item or dispose of it. U.S. Bank Arena does not have an area to 'check' guest's personal belongings and will assume no responsibility for them. U.S. Bank Arena has the sole right to determine what type of pre-event search or screening will be conducted.
  • If a patron possesses multiple tickets to an event featuring a premium giveaway, they must exit the building after their first ticket is scanned and they have received their voucher/item and get back into an entry line
    *This information is subject to change at anytime without notice.

 

Guest Conduct.

Guests may be ejected for reasons including, but not limited to the following:

  • Public Intoxication
  • Use of illegal substances or drugs
  • Disruptive behavior
  • Use of profane, obscene or abusive language of any type
  • Possession of illegal or unauthorized items inside U.S. Bank Arena
  • Unacceptable or indecent dress
  • Throwing of any objects onto the event floor or stage area, or in the seating areas.
  • Failure to follow U.S. Bank Arena Smoking Policies (See Smoking Section below)
  • Verbally abusing, threatening or intimidating other guests or Arena employees.
  • Participating in a fight
  • Entering or attempting to enter any "Off-Limits" areas such as playing surface, stage area, backstage or restroom of the opposite sex.
  • Breaking the law
  • Any action that, in the opinion of U.S. Bank Arena Mangement, places other guests in danger or reduces their enjoyment of the event.
  • Guests that are ejected from the facility may be subject to arrest. Ejected guests will not receive a refund for their tickets or be compensated in any way for their loss.

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